Frequently Asked Questions
Find answers to common questions
Product Sourcing
What types of products can you source?
We specialize in premium luxury lifestyle goods, traditional crafts, home goods, fashion accessories, and wellness products from Asia.
What are your minimum order quantities?
MOQs vary by product category and supplier, typically ranging from 100-500 units. Contact us for specific product inquiries.
Logistics
What shipping methods do you offer?
We provide air freight, sea freight, express logistics, and planned private air fleet services. Options depend on urgency, volume, and destination.
How long does shipping typically take?
Air freight: 5-10 days, Sea freight: 25-40 days, Express: 3-5 days. Times vary by route and customs clearance.
Partnership
How can artisans join your network?
Visit our Artisan Network page and contact us. We review all applications and respond within 5-7 business days.